1. Introduction

This Privacy Policy explains how Tickerix (tickerix.com) collects, uses, and protects your personal information. By using Tickerix, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

Account information: name, email address, and password when you register
Billing information: payment details processed securely through our payment provider
User content: watchlists, custom strategies, alert preferences, and other data you create on the platform
Communications: messages you send to us via email or support channels

Information Collected Automatically

Usage data: pages visited, features used, search queries, and interaction patterns
Device information: browser type, operating system, and screen resolution
Log data: IP address, access times, and referring URLs
Cookies and similar technologies: as described in Section 6

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Tickerix platform
Process subscriptions and payments
Send transactional emails (account confirmations, billing receipts, alert notifications)
Personalize your experience (saved watchlists, strategy preferences)
Analyze usage patterns to improve our features and performance
Detect and prevent fraud, abuse, or security incidents
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

Service providers who help us operate the platform (payment processing, email delivery, hosting)
Law enforcement or government authorities when required by law
Other parties in connection with a merger, acquisition, or sale of assets, with notice to you

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the service. If you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

6. Cookies

Tickerix uses cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the platform. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing of your data
Export your data in a portable format
Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@tickerix.com.

9. Third-Party Links

Tickerix may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Tickerix is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the platform and updating the "last updated" date. Your continued use of Tickerix after changes are posted constitutes acceptance of the revised policy.

12. Contact

If you have questions about this Privacy Policy, contact us at support@tickerix.com.

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